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May 7, 2010 at 3:56 am #2213092
personal website issues
Lockedby pieter1612 · about 13 years, 10 months ago
My website worked on the internet for some time. I’m hosting it from my home, suddenly it went of the air, and it seems that port 80 is occupied by a program. I can ping my external web address, but I cannot access the website from another computer from outside my network. I am running IIS at the moment and it worked for some time. What can be the issue?
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May 7, 2010 at 3:56 am #2813759
Clarifications
by pieter1612 · about 13 years, 10 months ago
In reply to personal website issues
Clarifications
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May 7, 2010 at 4:34 am #2813758
I generally ask an ignorant question.
by ron k. · about 13 years, 10 months ago
In reply to personal website issues
Have you tried using System Restore and restore to a point before you had issues? Soemtimes it works pretty well.
Also, if I’m not mistaken Port 80 is used by browsers to access the Internet. What port were you using previously? 80?-
May 7, 2010 at 5:54 am #2813739
Generally asked question?
by donmecca · about 13 years, 10 months ago
In reply to I generally ask an ignorant question.
Yeah….http/https will only access the port 80. I would also check your event viewer to see what it is saying. Normally, the event id will provide you with a starting point.
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May 7, 2010 at 6:31 am #2813719
Event manager
by pieter1612 · about 13 years, 10 months ago
In reply to Generally asked question?
As I stated, i’ve reload all the software, there is no firewall acivated as far as I know, I have only load windows XP with apache, I’ve tried netstats and used the PID to identify a possible program, but the pc is pretty clean at the moment, no other programs, except the drivers are loaded.
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May 7, 2010 at 11:32 am #2813678
A clarification…
by cmiller5400 · about 13 years, 10 months ago
In reply to Generally asked question?
[i]http/https will only access the port 80[/i]
http uses port 80
https uses port 443Unless you specify the port ie: https://blah.blah.com:8080
Edit: to clarify
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May 7, 2010 at 6:26 am #2813721
Website issues
by pieter1612 · about 13 years, 10 months ago
In reply to I generally ask an ignorant question.
Let’s see if I can answer you: Yes I have restored the pc, that did not help, I’ve used another pc and format it, rebuild the software, install apache server on it, disable the firewalls, setup a static ip on the pc, connect to DynDNS with that static ip and created a domain name. I’ve called my service provider to ensure that port 80 is open on their side, and they confirmed it. However if I use a program like PFport checker or canyouseeme.com, it shows that the port is blocked. I’ve used netstat -aon command to see what is blocking the port, but cannot find anything at all, maybe it is bacuase i just don’t know what i’m looking for, at the moment the website works very well on my intranet, it is just not working with the external ip. I’ve got a Billion modem, and i am pretty sure it is set to open port 80, as the website was visible a few weeks ago. I am at the end of my knowledge here, i really need some help!
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May 7, 2010 at 10:56 am #2813681
Blocked?
by donmecca · about 13 years, 10 months ago
In reply to Website issues
That is weird…. I am not sure what the DynDNS is but have you made sure your default gateway is configured. If you can access the website under your admin account, this sounds like the other account is not configured the same way or doesn’t have the same privleges of course. Make sure you can ping off your computer and then do a tracert to your website. This should tell you what’s wrong.
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May 8, 2010 at 12:23 am #2813606
Unsure
by pieter1612 · about 13 years, 10 months ago
In reply to Blocked?
I’m not sure what you are after. What I did was to setup a fixed ip on the server machine under the TCP/IP protocol. As it ask for ip adress, subnet mask and default gateway. ( The default gateway I believe is the same as the modems, if not, then that may be the issue!)
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May 7, 2010 at 12:44 pm #2813665
Whats your web address?
by slayer_ · about 13 years, 10 months ago
In reply to Website issues
Keep in mind that http://www.something.com and http://something.com are not the same website address.
DYNDNS used to offer URL aliasing for free, mine is grandfathered so i still have that feature, but new accounts do not get that. Make sure you are not entering the www as part of your address.
http://trevorsarchives.selfip.net
http://www.trevorsarchives.selfip.net -
May 8, 2010 at 12:20 am #2813607
Web address
by pieter1612 · about 13 years, 10 months ago
In reply to Whats your web address?
the dns name = neserweb.homeip.net
I’ve picked the difference up already between the webaddresse. It is not that. If I use something like port tester on canyouseeme.org. It also gives a time out message on all ports that I’ve tested. I am starting to wonder if the ISP is not lying to me about the open ports. the current ip is: 41.133.30.68. The machine is pretty clean at the moment, if just formatted the hdd and reinstalled everything -that is windows and IIS, except of the drivers, there is not much else on the machine. The website is for my church. Help would be appreciated -
May 8, 2010 at 10:35 am #2813555
If I was infront of it I could probably help…
by slayer_ · about 13 years, 10 months ago
In reply to Web address
But it couldn’t be your ISP, your ISP wouldn’t be able to tell the difference between regular web traffic and a web server.
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May 8, 2010 at 11:54 am #2813543
What do you need
by pieter1612 · about 13 years, 10 months ago
In reply to If I was infront of it I could probably help…
If you think you can help, please tell me what you need and I’ll try and provide it to you…
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May 8, 2010 at 10:39 am #2813554
OK, I pinged your server, success
by slayer_ · about 13 years, 10 months ago
In reply to Web address
First request was denied, then other 3 worked with a huge LAT. ~380ms.
I can’t visit your website though…. I am getting a huge lag.
1 21 ms 40 ms 11 ms 24.76.88.1
2 14 ms 10 ms 11 ms rc2nr-ge5-0-0-1.wp.shawcable.net [64.59.179.3]
3 35 ms 61 ms 43 ms 66.163.78.42
4 33 ms 31 ms 34 ms mpr1.ord7.us [206.223.119.86]
5 50 ms 47 ms 47 ms ge-2-1-0.mpr1.ord2.above.net [64.125.26.249]
6 51 ms 34 ms 44 ms xe-0-1-0.cr1.ord2.us.above.net [64.125.25.105]
7 32 ms 35 ms 31 ms ge-1-0-0.mpr1.ord2.us.above.net [64.125.29.2]
8 58 ms 60 ms 59 ms so-1-1-0.mpr1.lga5.us.above.net [64.125.27.170]9 62 ms 62 ms 63 ms so-1-2-0.mpr1.dca2.us.above.net [64.125.26.101]
10 134 ms 134 ms 135 ms so-0-1-0.mpr1.lhr2.uk.above.net [64.125.27.58]
11 136 ms 138 ms 138 ms 79.141.38.38.available.above.net [79.141.38.38]12 359 ms 356 ms 358 ms pos-0-0-0-0.mid-1.mweb.co.za [196.22.163.229]
13 418 ms 398 ms 387 ms tengig-0-0-0-0-42.vic-up-1.mweb.co.za [196.22.16
.217]
14 368 ms 353 ms 355 ms vl-11.vic-hscore-1.mweb.co.za [196.22.169.227]
15 353 ms 367 ms 356 ms tengig-0-0-0-92.vic-ipc-1.mweb.co.za [196.22.189
17]
16 * * * Request timed out.
17 ^C -
May 8, 2010 at 10:40 am #2813553
Also, I am not sure with IIS but with Apache…
by slayer_ · about 13 years, 10 months ago
In reply to Web address
You have to tell it what your website address is so it knows where to direct requests for it. Perhaps IIS has something similar?
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May 8, 2010 at 11:51 am #2813544
Ping it
by pieter1612 · about 13 years, 10 months ago
In reply to Also, I am not sure with IIS but with Apache…
Thanks, but if you will, try to ping this address again. 41.133.30.81. In tracert it only gives “connection time outs” I’m really at wits end here. I’ve also tried a nifty little program called Port Forwarding Wizard and it tells me that it cannot find my router. I can ping it from my laptop also, but I do not know what else to do. I’ve used websites like canyouseeme.com to test the ports, but it just shows that the ports are closed. The service provider again assured me this morning that the ports are all open….
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May 8, 2010 at 2:53 pm #2813525
Yes – your records show up
by seanferd · about 13 years, 10 months ago
In reply to Ping it
so it must be a local network problem.
http://www.robtex.com/dns/neserweb.homeip.net.html#records
You may have some problems here, but some may also be normal for a DDNS service.
http://www.dnscog.com/report/homeip.net/1273354761If incoming HTTP/80 comes up as blocked, you certainly do have some security software or a firewall (on a computer or on the router) blocking this. Perhaps an update (even a router firmware update) has reset some security settings.
As to port forwarding, you must add your server IP to the forwarding list for port 80 in the router, or make sure it isn’t turned off or changed IP.
http://portforward.com/
Shield Up! https://www.grc.com/x/ne.dll?bh0bkyd2Edit: Note also that ping and tracert may be blocked by default server security settings or router settings. They are not really very good tools any more for this reason – they won’t always work even if the destination address is reachable. The UDP packets are just dropped to prevent DOS attacks.
You can try playing with DiG for Windows, or even Wireshark to get more info.
But I’d check all security software and the router firewall/port forwarding first.
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May 8, 2010 at 4:31 pm #2813518
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