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Physical location Catastrophic Failure

By DavidiaN ·
On Windows 2000 server, in the MMC under Removable Storage, the Python dds3 tape drive which is attached to the system is not visible. It is visible in the device manager and it also passes the tapetool diagnostics, but under physical locations, there is nothing there, not even the installed CD-ROM. When I refresh the physical locations it gives me a error message of "catastrophic failure". It seems that the drive is physically fine. Could it be that part of the MMC is corrupt? if so, is there any way of fixing this issue without a full reinstall?

Any info would be much appreciated.

Chris

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by sgt_shultz In reply to Physical location Catastr ...

you been in box lately? maybe cable jiggled a bit out of place? tried another tape, yes? what made you look into this? backups fail?

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by DavidiaN In reply to Physical location Catastr ...

The dds3 drive is recognised by the device manager, it is just under the physical locations that it is not present, therefore pointing to a possible corrupt file within MMC.

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by NickW_uk In reply to Physical location Catastr ...

If you can't see the CD-ROM it sounds like it is a failure of the removable storage database. Have a look at the knowledgebase articles 235032 and 28856.
I don't think it refers to hardware failure.

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