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Pictures Cannot Be Opened or Seen

By NannieB62 ·
I have an e-mail, which for some reason, was saved as an "htm" document. I'm using Outlook 2000 with Windows 2000.

What kinds of software, FREE hopefully, are out there that are safe to use in trying to open these pictures?

They are saved as .gif files with long names, such as (ATT-0-98FE51A06911D611AE480002A508EAC1-ATT22169.gif). I believe they are from someone's digital camera.

I also am using Microsoft Photo Editor as my viewer for .gif and .jpg files. Anything better?

Thanks

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by NannieB62 In reply to Pictures Cannot Be Opened ...

Also, here are the properties of each file.

Protocol: File Protocol
Type: Not Available

Address (URL): file:///C:/Documents%20and%20Settings/w2kaccount/Local%20Settings/Temporary%20Internet%20Files/OLKB/ATT-0-98FE51A06911D611AE480002A508EAC1-ATT22169.gif

Size: Not Available
Dimensions: 72 x 102 pixels
Created: Not Available
Modified: Not Available

Hope this helps someone help me figure this out

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by TheChas In reply to Pictures Cannot Be Opened ...

I do not recommend opening ANY image file that is in your temporary internet files folder.
The image file that is in your temporary internet folder may be just an image place-holder and not the actual image.

For a HTML file, the images should be in a folder with the same name as the HTML file.

You should be able to open a HTML file with any web browser.

Then, right click on the image and save it.

As far as a better image viewer, try Irfanview

http://www.irfanview.com/

Chas

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by NannieB62 In reply to

Chas,

As always you are truly wonderful, however, I need to let you in on some details......

I'm the Security Manager, for where I work, and this is truly a "tasking".

These files have been copied off of another PC, onto our Exchange Server (as a backup), and now trying to read them, this is why I get these messages.

This is a "security" issue, for my work, and these pictures, we need to view for Legal Actions....Any more ideas?

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by AnswerMan In reply to Pictures Cannot Be Opened ...

I have experienced that problem as well. Some digital camera's do not render correctly, and even if XP allows filenames of 65 ba-zillion characters, it's not gonna help.

I use Adobe Photoshop 5 LE (it even came free with a scanner or something I bought like a thousand years ago).....It's gotta be available for free somewhere.

It does a wonderful job, after learning that Save, Save As, and Save As Copy all do something different, as well as Open As....

You could also try http://www.coffeecup.com

They make about 20 softwares, available for free, or at least a trial version is available to let you see how it works, and make decisions from there.

Good luck. If none of this works, I have some other ideas.

HTH

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by NannieB62 In reply to

Poster rated this answer.

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by NannieB62 In reply to Pictures Cannot Be Opened ...

Thank you AnswerMan, however, I can't find that. What are your other suggestions?

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by TheChas In reply to Pictures Cannot Be Opened ...

Ok,

Start by looking at the size of the file.

If the file size is less than 5K, there is likely no image left to view.

If the file is over 5K, the extension might have been changed and that is why the image won't open.

Copy a couple of the files to a different folder and rename the file extension as .gif

You may need to get a computer forensics specialist involved.
Using a forensics expert would also help with the credibility of your investigation.

Chas

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by NannieB62 In reply to

I thank each of you for your help, however, the matter is now out of my hands.

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by NannieB62 In reply to Pictures Cannot Be Opened ...

This question was closed by the author

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