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Please help me my computer won't start up

By lese1968 ·
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My computer won't start please help me

by lese1968 In reply to Please help me my compute ...

I have Windows 2000 Professional and when I tried to start it up it hangs for a very long time and it won't get me past the starting screen and then it cuts off the keyboard off. I have a lot of valuable information and music files I don't want to lose. What should I do next? Any help is highly appreciated

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