I have installed Spiceworks IT Desktop, which I have downloaded from http://software.techrepublic.com.com/download.aspx?q=HelpMaster+Pro&docid=268617&promo=100511 and it is working. But I can’t get any email notification when there is an alert though I have checked the box “To notify” when there is any alert!
In the “settings/Email” screen, I have filled the following data:-
HelpDesk Email Address: wmahelpdesk@hotmail.com
POP3 Server: pop3.email.msn.com
Port: 995
Account: wmahelpdesk@hotmail.com
SMTP Server: bow.intnet.mu
Port: 25
Unfortunately, I am not getting any email notification for alerts though Im getting email notification as administrator whenever a new heldesk ticket is issued???
Please help me out.
Thanking you beforehand.
