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Policy Question

By swaldman ·
I'm looking to see how different companies handle these situations on IT.

1) How is replacement of damaged or lost items handled. Do you have a policy? For example, employee looses a cell phone, do you make them pay for the replacement each time? What about damaging a laptop etc.

2) We've recenlty started seeing employees logging other employees onto a corporate computer. They are logging in people that do not have a username and password issued by IT. They technically are not sharing their credentials.

How are your companies wording policy to dicipline employees?

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It varies

by NickNielsen In reply to Policy Question

To answer your first question, I've been with employers that never charged for lost or damaged equipment and I've been with an employer that charged for all replacement equipment, regardless of the cause. Neither extreme works well. Set your policies so that equipment failure and losses beyond the employee's control (theft, lost baggage, etc.) are replaced at corporate expense. Equipment lost or damaged because of employee negligence or abuse results in a charge to the employee.

Some examples:

* A portable printer lost in checked baggage would likely be replaced at corporate expense.
* Corporate policy requires that laptops are never left unattended in a vehicle. If a laptop is stolen from a parked car, that would likely be negligence and replaced at employee expense.

The comment in your second question is interesting: They technically are not sharing their credentials. If two or more users are using the same login, it's still technically "sharing" credentials, even if the actual user IDs and passwords are not known to the additional users. Do these other people need network access for company business? If so, why don't they have their own logins? If not, a simple statement that users will only use their own credentials for network access and not allow others to use the network under their login leaves the door open for disciplinary action.

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