Power outage; Can't access external HDD (Maxtor OneTouch 4)

By TroyC ·
I'm having a brain fart here. I lost power earlier today while I was on them computer. Later I went to access my Maxtor OneTouch 4 external HDD and I got an error that said it couldn't access it or the disc is corrupted. Using Windows' disk management I could see the HDD there and it correctly reported the size. In fact, Windows shows it when I click on My Computer. I ran HD Tune which said it was running ok and the disc had no errors. Someone told me I need to partition it and I'll lose all my data. I can't do that. Is there another option?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

See if you can run chkdsk on it

by Jacky Howe In reply to Power outage; Can't acces ...

How to perform disk error checking in Windows XP
<i>Keep us informed as to your progress if you require further assistance.</i>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.

Collapse -

You might think about getting a UPS

I would get a UPS (Universal Power Supply), of which will give you at least 45 minutes, so that you can shut your computer down safely.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

Collapse -

This happens when the Safely Remove Option

by OH Smeg Moderator In reply to Power outage; Can't acces ...

Isn't used for USB HDD. The Partition Information Tables get corrupt.

You should not use a External HDD all of the time it is only a short term use device as they get extremly hot in the Enclosure and are far more likely to fail through Heat, Vibration or a combination of both of these things.

Now if the Data is really important you need to remove the drive from the enclosure fit it to a suitabel computer and check it again. If you are still unable to access the HDD you should send the drive off to a Data Recovery House and let them recover what they can.

If you mess around it will cut down your chances of having a sucessful recovery performed and it's going to cost you more for the Data Recovery House to do the job as they will expend more time & resources attempting to recover your data.

If this is only Nice to Have Data you can use a Program like Seagate's File Recovery for Windows it's available here and Seagate say that iut will work with corupted Partition Tables


Though I have nbever personally used this product.

If you want some idea of the available Data Recovery Software available here is a short list of the better ones.














While the last 2 are from the same company they are very different products. Win Hex should only be considered for use by someone who knows Hex Inside Out while Davory is a great cheap General Purpose Application.

Personally I prefer the On Track Option but it's anything but cheap. However because I use this type of software a lot it's paid for itself many times over by now, for a cheaper option Spin Rite from Gibson Research or Stella have both very good reputations by other TR members.


Related Discussions

Related Forums