Power User

Hi,
Theres two things \I'd look at for this, firstly the power user issue. Power user has more rights on the machine than a standard user (eg ability to write to ceratin parts of the registry \ file system), but less than an administrator. It may be that the program requires access (usually to create or write) to an area that the power user cannot modify. The simplest way to check is to add your power user to the admin group temporarily and see if that works. If it does then you have a permissions issue, and will need to track down exactly where the app is trying to get to and give the required access to your users \ power user. The second possibility is that the app installed itself for use by only the person who installed it, rather than 'all users'. this will show itself when you do the admin test above, as your power user will still not be able to run it. There's a few workarounds for this - the old ntuser.dat trick for one, or if it is an msi install then add ALLUSERS=1 as a parameter when you install it. Hope it goes ok....