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PowerPoint97 Org Chart in Windows 2000

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by jfradette

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I have two users that are unable to use the Org Chart function of MS PowerPoint 97 on their local PC?s. However, when logged on as Admin on these local PC?s, I AM able to use this feature. These two computers are running on Windows 2000 Pro on a Windows 2000 server network. Other 9x/NT computers on the same W2k network do not have this problem.

The error msg that I get tells me ?THE SERVER APPLICATION, SOURCE FILE, OR ITEM CAN?T BE FOUND. YOU SHOULD REINSTALL THE SERVER APPLICATION.?

I have reinstalled PowerPoint on the server, but I wouldn?t think that that should be an issue. I have reinstalled PPT on the PC?s from the server and I have reinstalled PPT at the local computers from the CD. Either way, I get the same results and thesame message.

I have totally uninstalled MS Ofc97, ran the Eraser97 util, then got into RegEdit and further cleaned up. Then reinstalled MS Ofc97. Prob still persists.

I gave one user full access permissions to her local C:\Windows [and subfolders] folder and this had no effect on the problem. I then gave this user full access permissions to her local C: drive and this again had no effect on the problem. I then went to the server and started giving the user various W2K admin rights. Noneof these admin rights allowed this user to use the org chart feature. Only when I gave this user Domain Admin rights, was I able use the org chart feature while logged in as the user. I DID REVOKE THE DOMAIN ADMIN RIGHTS when finished with this experiment.

I checked that "Everyone" could "log on locally?.

I don?t know enough about W2k access permissions to understand this, but I?m almost certain it?s a W2k issue. Any help at this point would be appreciated.

7 replies

by dan_hammock

If you installed Ofc97 from a network location it may be looking to that location when you try accessing the org charts. Try giving the users permissions to the location where Ofc97 was installed from. You may want to do a custom install on office 97 and make sure everything is set to run locally.

by simpsonite

I have ran into the same problem, here is the method I used to solve my problems. Grant the user full admin rights to the local machine, completely uninstall office, remove all traces of office from the registry, reboot, reinstall office as the user, open powerpoint and create a new org chart, close office and remove local admin rights. Hope this helps.

by cjordan

Not sure if this will work for you, but I had a similar problem when we went to Win2k. Take a look on M'soft's support site for Article: Q218571. It took care of the problem we were having w/ Win2k users not being able to run Org Chart (unless theyhad admin rights).

by jfradette

Thanx for the help. I had already solved the issue on my own, took many brain-racking hours, but I managed it. My solution was ultimately to grant the user admin rights to the WINNT folder then one at a time revoke them from each file and folder. I ultimately wound up with the user having admin rights to C:\WinNT folder, but not to ANYTHING contained within. Go figure.
Anyway, I'm a generous soul and since your answer came closer than the previous two and since I forgot to close this questionafter resolving it, I'll award you the points.

Take care, thanx again, and don't spend them all in one place. jf

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