I have a western digital 500 GB HD the problem stated last week, I cannot access my information, there is a lot!. The drive appears in my computer but when I try to open it says that there disk is not formatted and if I wish to format the drive. I have try the WD diagnostics and it say nothing is wrong.
I have been looking in the internet and a lot of places tell me to format the drive and then buy software to recover the information.
I have the information in there should I format the drive?
What I can do to recover the files?
Is there a way I can fix so I do not have to format the drive?
Thanks
Jose