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Print from Domain user acct to home network printer

By knowledgebased ·
I have a laptop user who needs to print to a wireless printer at home. He has a Netgear 54g router with multiple computers and printers all successfully printing.

However, his work laptop is on the company's domain and is unable to successfully print.

This is an HP 7280 (inkjet, wireless built in)

The user is logged in under their typical userid/pw/domain combo. They then connect to home network (NETGEAR) and after installing drivers (multiple times from CD and website) the user attempts to print. Only about 20% of the page is actually printed on.

Is the domain login in a non-domain environment the culprit?

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has he tried

by CharlieSpencer In reply to Print from Domain user ac ...

Start, Run, \\home_print_server\shared_printer?

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by knowledgebased In reply to has he tried

What exactly is the home print server?

Is it the printer/computer's default gateway? ie the wireless router?

I have never set up a home wireless printer so I am unclear how it works.
Do you add the printer to the network via the printer's LCD or is it done from the router's http interface?

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Oops!

by CharlieSpencer In reply to

I didn't notice that you said it was a wireless printer. Try clicking Start, Run, and entering the printer's IP address. Forget all that nonsense I said about a server name.

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I found some help

by knowledgebased In reply to has he tried

http://www.microsoft.com/windowsxp/using/networking/learnmore/domainjoined.mspx

The above article states that the domain computer can utilize workgroup/non-domain resources over the network. However, the article isn't specific to printers.

Furthermore, I am going to be talking a user through this over the phone and I don't expect to get valuable feedback from the user each step of the way. So I need to know exactly what to do from step one through the end.

Do I click Add a Printer in Printers and faxes under control panel. . . and then just type in the IP address?
Is there a print server even though its just a few PCs and a router?
Does file and print sharing apply since this is a network printer? ie The only device 'sharing' the printer is the router

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print using IP only

by sirkozz In reply to I found some help

Try this:
Install the printer as a local printer.
Then configure the printing port of the printer for the IP of the printer.
Should work!!!

Good Luck!!!

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