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Print que does not clear after job print

By sandra ·
When sending print jobs to an HP 3500 networked printer on only one workstation the print que does not clear. It does have a status of Printed. Any recommendations on how I can get the que to clear after the jobs print would be greatly appreciated

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by BFilmFan In reply to Print que does not clear ...

I am sure you checked the Printer - Properties - Advanced options, and uncheck the "keep printed documents".

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After you clear the queue, Dont use it.. print to the printer

by mdscientist In reply to Print que does not clear ...

Stop the Print Spooler, then go to the SPOOLER folder and clear out the files. Then when you start the Print Spooler change the printer Properties, so that it prints directly to the printer instead of using the spooler. There should be a section under advanced where you can designate PRINT DIRECTLY TO THE PRINTER. This would keep them from using the queue.

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