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Print Server 2012

By Michael34 ·
Hello,
We have setup a Windows 2012 print server but are having a strange issue. When people go to \\print-server-2012\printer-name they see the page with all the info about the printer, however when some people push the connect button it tells them "Printer Installation Failed, The printer driver is unknown", however some people are able to connect just fine.

We checked the GPO and everything appears good, Our Helpdesk is having issues as well, they can install some of the printers that users cannot, yet users can install some of the printers helpdesk cannot. We have tried moving some of them in to the same GPO but the issue still happens even when we force the GPO update.

All our workstations are Windows 7 Enterprise 64 bit, Our print server is Windows 2012 Standard Server.

Am I missing something in the GPO? Or am I missing something server side?

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