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Print server acting strangely

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9 replies

by james.yu

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Recently i've a problem with one of my network printer, it's a HP1125C, when i installed on some win98 PC, it can print smoothly, but not when i installed on some NT or 2000 machines. Another thing is sometimes the whole printer list in my print server dissappear totally, so i've to restart the server to restore the printing. When i checked the Event Viewer, it records two errors, one is " The server service was unable to map. Error code 1722. Another one is "WMI ADAP is unable to load winspool.drv". Please Help!!

9 replies

by soekratis

Likely, the printer driver is incorrect. You can download the new driver for NT and 2000 at http://www.hp.com. Each OS will require its own version of driver.

WMI (Windows Management Instrument) core component is install by default in 2000 but not in NT or 98. You can download it at microsofe.com and have it install on both 98 and NT.

Regards
Soekratis

by james.yu

My server is running windows 2000 server, so why is it still have the WMI problem? the printing problem not occur on all NT machine, but only some, some others still can print. That's the difficult point. I've tried download different versions of the driver but still don't work.

by maxwell edison

You have a corrupt or outdated JetAdmin port monitor.

Download the latest version of JetAdmin.

or

Create a LPR port for each JetDirect card.

Using the printer Properties on each printer, move it to it's LPR port.

Uninstall JetAdmin.
Shutdown and restart the print server.

Use Control Panel / Services to Stop the Spooler.

Use Regedt32 to navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors

and remove the JetAdmin Port Monitor.

Shutdown and restart the print server.

Best of luck and have a GREAT 2002!

Maxwell

by maxwell edison

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The preceding answer applies to the error:

The server service was unable to map. Error code 1722

--------------------------

The following answer (in the next comments) applies to the error:

WMI ADAP is unable to load winspool.drv
continued...

by maxwell edison

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The preceding answer applies to the error:

The server service was unable to map. Error code 1722

--------------------------

The following answer applies to the error:

WMI ADAP is unable to load winspool.drv

WMI (Windows Management Instrumentation) is the Microsoft implementation of Web-Based Enterprise Management (WBEM), an industry initiative to develop a standard technology for accessing management information in an enterprise environment.

WMI runs as a service, and can be disabled.

One of the areas WMI manages is performance counter information, loading the performance library using ADAP ( AutoDiscovery/AutoPurge ). If you get errors such as "WMI ADAP was unable to load the perfproc.dll performance library due to an unknown problem within the library: 0x0", or "WMI ADAP was unable to load the winspool.drv performance library due to an unknown problem within the library: 0x0 " you can run the following two commands from a command prompt:

winmgmt /clearadap

winmgmt /resyncperf -p XXX (Where XXX is the PID of the WIM process)

Cut and paste this link for the whole story and illustrations:

(REMOVE SPACES from the pasted URL)

http://www.iisfaq.com/Articles/310/

Regards,

Maxwell

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