Hello,
I am facing a strange problem with my print server. The print server device is connected on a HP 2100 printer.
The protocol used by the device is both TCP/IP & NETBEUI.
I can remotely administer the devide using a simple software program installed on a NT server which actually does the spooling job.
Recently I am experiencing a strange behavior from the device. For example, I am printing documents from many PCs and all these documents are placed in the print queue. The problem happens when the printer runs out of paper. The current job in the queue becomes paused. I load the printer with paper but the job is still paused and finally I get a printer error message (a network error occured, something like that). After that I switch off the printer and turn it on again. I noticed that the rest jobs in queue are printed without problems.
The problem appears when the printer runs out of paper.
Do you think that I have a network problem?
Do you think that the printserver device is faulty?
I have made the following settings to the PCS:
-Start printing after last page is spooled.
– Print data in RAW format
I have also made the following configurations to the print server device:
– Check the print queue for new jobs every 30 secs.
– Send new jobs to the printer every 10 secs.
Thanks.
