Windows Forum

Ask something
Discussion Locked

Print Server problems

0 helpful
5 replies

by mtagg

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We are a large college with over 600 pc's
I have 2 Windows 2000 Advanced Servers servers load balanced on a 1 gigabit backbone, both running DHCP sharing an overall address range, 1st servers scope is excluded from half of the address range and vice versa and both are authorised. I have DNS running on both servers and both are writing logs to the Active Directory.
I can browse, ping, all my client machines and my Internet service providers DNS, Mail and Proxy servers easily as well as communicate over our Educational Intranet to other schools. I am having problems with printing. All my printers are controlled via ethernet print server boxes and have static Ip addresses attached to them. When I ping these addreses I seem to be getting andextremely slow response or complete time outs. I also have problem printing as the client machines print through a shared networked port on the servers. I have checked all the major switches for traffic problems but they are all operating below 5% !! (we seem to have over invested in our backbone, but what the state gives you in grants you have to spend it anyway!!!)
Please can you help

5 replies

by jmacdonald

Have you tried NSLOOKUP on the IP address you have for your Printers? If so did it respond with the correct host name. Did you create a reservation for your printers in the DHCP and enable that to register the record in DNS?

We had an issue withour Lexmark Network Printers where they would loose the Host name we created for them and revert to the default name of LX12345 for example. This occured if the Printer was power cycled or lost Network connectivity for a lengthy period of time. We had to manually go through the control panel on the printer and enter the correct Host name again.

by ciscofred

I need to know and need to ask, have you checked your cable? Is it wired right? What switch are you running it on or hub? Tried moving printer from one hub to another to see if it made a difference? Are your printers listed in your DNS server list? What else have you tried? Hope this helps... Good Luck and have a great day.

This discussion is closed to new replies.