Discussion Locked

Print Spool Service

0 helpful

3 replies

by kurtand Dec 18, 2002 last reply Dec 19, 2002

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have just upgraded an NT4 Pc to W2K Pro, everything went well, except I keep getting an error: Print spooler has terminated unexpectedly, Event ID: 7031
I have checked Technet and found an article:324183, this article mentions a hotfix, how can this hotfix be obtained?

3 replies

by dave.osborne Dec 18, 2002

By following the link in the article to

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

it looks like you have to contact microsoft directly about it.

Are all updates from MS update for w2k applied? If not, I would try that first, then follow the link and contact them.

-Dave

by kurtand Dec 19, 2002

Thank you, I ended up contacting Microsoft and they emailed me the hotfix, however it did not resolve the problem. I will not resort to rebuilding the PC from scratch.

by kurtand Dec 19, 2002

This question was closed by the author

This discussion is closed to new replies.

3 replies

Trending Windows Forum posts

How are you using AI agents in your daily workflow

Do You Save Useful Windows Tutorial Videos for Later

What is the most annoying Windows problem you have faced and what finally fixed it

Is WSL still relevant in 2026?

Developing or Testing Puzzle Games on Windows 11