Question

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    Topic
  • #2147899

    Print spooler stops working must reboot

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    by jddleman ·

    I have an HP2605dn printer on a home network that won’t print after a period of time but it works fine after I reboot. I experience the problem from both XP and XP Pro computers on the network. The print job hangs in the spooler after a period of idle time.
    If I stop and restart the spooler, the printer works. I flashed the hardware, unloaded and reinstalled drivers with the same result. This just started about a month ago.

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    • #2566122

      Clarifications

      by jddleman ·

      In reply to Print spooler stops working must reboot

      Clarifications

    • #2566115

      Try this

      by rob miners ·

      In reply to Print spooler stops working must reboot

      Step 1
      Disconnect the printer from the PC

      Step 2
      Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.

      Step 3
      From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete

      Step 4
      Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.

      Step 5
      Reboot the PC. Do NOT reconnect the printer!

      Step 6
      Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.

      Step 7
      Run the exe file you just downloaded. It should auto-start the installation program

      Step 8
      The software will tell you when to connect the printer.

      Step 9
      Once the software is installed and the printer connected, try a test page.

      • #2567653

        Still dosen’t work

        by jddleman ·

        In reply to Try this

        Thanks for you reply. I reloaded the drivers and I flashed the hardware previously and it still didn’t work. The printer is connected to a Linksys router, not a PC.

        • #2567420

          See if this helps

          by rob miners ·

          In reply to Still dosen’t work

          Try installing the printer on the local machine by using a Local TCP/IP port:
          1) Click on Start, Click on Printers and Faxes.
          2) Click on Add a Printer.
          3) Click Next, Make sure that the Local Printer attached to this computer is checked, but that the Auto Detect box is NOT.
          4)Click in the Create a New Port box and select Standard TCP/IP port from the drop down menu.
          5)A new wizard will appear.
          6)Enter the IP address and the Port name.
          7)CLick next and finish.
          8) At the next window choose the Have Disk option and put in your Driver Disk.

          Linksys Technical Support

          http://tinyurl.com/9l6et

        • #2565685

          Do I need to delete old drivers?

          by jddleman ·

          In reply to See if this helps

          Do I need to remove the HP software and drivers prior to setting up a local printer?

          I share the printer on the network. It is connected directly to a WRT150N router.

          I have several other computers connected to the network.

          Does a printer set up as local work on a network?

        • #2565655

          Remove

          by rob miners ·

          In reply to Do I need to delete old drivers?

          the drivers a per the previous details. You are using the IP address of the Printer on a local port. It should solve your problems.

        • #2563189

          It worked!

          by jddleman ·

          In reply to Remove

          Thank you for your help. I don’t understand why I needed to make the printer setup as local, but it worked.

          Thank’s

        • #2563108

          No Probs

          by rob miners ·

          In reply to It worked!

          .

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