Software

Ask something
Question Locked

Print spooler stops working must reboot

0 helpful
8 replies

by jddleman

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have an HP2605dn printer on a home network that won't print after a period of time but it works fine after I reboot. I experience the problem from both XP and XP Pro computers on the network. The print job hangs in the spooler after a period of idle time.
If I stop and restart the spooler, the printer works. I flashed the hardware, unloaded and reinstalled drivers with the same result. This just started about a month ago.

8 replies

by rob miners

Step 1
Disconnect the printer from the PC

Step 2
Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.

Step 3
From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete

Step 4
Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.

Step 5
Reboot the PC. Do NOT reconnect the printer!

Step 6
Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.

Step 7
Run the exe file you just downloaded. It should auto-start the installation program

Step 8
The software will tell you when to connect the printer.

Step 9
Once the software is installed and the printer connected, try a test page.

by jddleman

Thanks for you reply. I reloaded the drivers and I flashed the hardware previously and it still didn't work. The printer is connected to a Linksys router, not a PC.

by rob miners

Try installing the printer on the local machine by using a Local TCP/IP port:
1) Click on Start, Click on Printers and Faxes.
2) Click on Add a Printer.
3) Click Next, Make sure that the Local Printer attached to this computer is checked, but that the Auto Detect box is NOT.
4)Click in the Create a New Port box and select Standard TCP/IP port from the drop down menu.
5)A new wizard will appear.
6)Enter the IP address and the Port name.
7)CLick next and finish.
8) At the next window choose the Have Disk option and put in your Driver Disk.

Linksys Technical Support

http://tinyurl.com/9l6et

by jddleman

Do I need to remove the HP software and drivers prior to setting up a local printer?

I share the printer on the network. It is connected directly to a WRT150N router.

I have several other computers connected to the network.

Does a printer set up as local work on a network?

by rob miners

the drivers a per the previous details. You are using the IP address of the Printer on a local port. It should solve your problems.

by jddleman

Thank you for your help. I don't understand why I needed to make the printer setup as local, but it worked.

Thank's

This discussion is closed to new replies.