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printer access problem

By sahilshaa ·
hi all;
hp laserjet 1010 printer installed on windows 2000 server and its share. all systems include this server are working on workgroup not connect with domain or dhcp simply peer to peer.
i installed a driver and connect authenticate window appear and i type username and password of this server all system are connect very well. after power failure all system have same error of printer " Access denied,unable to connect".so again and again i connect the printer on all systems.
sir please solve this critical problem
i m waiting of your anserwe
thank you

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by Hobbel In reply to printer access problem

Hi.

Please answer these questions to give us more details of your problem...

can the Server print to the printer?

what username are you using? local username on the workstation?

check that your account is not locked out.

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by sahilshaa In reply to

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by pamcse In reply to printer access problem

In a domain environment, the 'domain master browser' maintains the list of network resources. Assuming you have shared the printer, the printer *should* show up as an available resource when you 'browse' the network. Power failures do not cause the problem you describe. However, I have found this to be a common problem with Win 2k in a workgroup scenario. I believe the problem stems from a 'master browser' or lack thereof.

While I have not addressed the cause, I do address the symptoms. Here is how I get around this issue. You must modify these procedures, as necessary, to allow for YOUR security requirements!

1. Open Windows Explorer on each client needing access to the printer.
2. Select Tools/Map network Drive
3. Pick a drive letter designator. (Try to use same letter for all workstations, although this is not mandatory.)
4. Type in the path to a shared folder on the server. Ex: \\serverName\folderName If there is no shared folder, create one. [Do not use the administrative share C$] This folder does NOT have to have anything in it. However, I recommend you create a NotePad (txt) file named "Printer Available" and place that file in the shared folder. Also... you must set permission for access by Everyone.
5. Test access to shared server folder on each workstation.

Now... if server or host goes down, the RPC connection to the server is lost. Clicking on the mapped drive (on the workstation) causes a 'refresh' which re-establishes the RPC connection to the server. The server AND the printer should now be available!

I have explained this procedure to my users. They now know that, in the event they can't print, they should:
1. Open Windows Explorer
2. Click on Z: (Their mapped drive.)
3. If they can see the contents of the mapped drive in the right-hand pane ("Printer Available"), they can print!
4. If they cannot see the mapped drive, call me. :-)

Hope this helps...

sfrvn at earthlink.net

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by sahilshaa In reply to

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by sgt_shultz In reply to printer access problem

i believe you will find your hp laserjet 1010 printer is using dhcp. can you examine its tcpip settings to confirm?
possibly, when power fails, it gets a new ip address which 'breaks' the printer driver.
if this is the case, you can fix it by using a static ip address, or by preassigning a ip address for the printer in your dhcp server.
also by not using dhcp, on the printer, which is accepted best practice anyhow. see the hp website for step by step how to instructions.
i think if you use the Install Network Printer Wizard to install the printer on the clients, it will make a port that won't disconnect for you....

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by sahilshaa In reply to

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by Kinetechs In reply to printer access problem

Hi,
Try entering the print server's name before the username when authenticating. E.G. servername\printername

Sean

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