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Printer can't remember a thing

By elidreamer ·
I've had three computers on my Win2000 network that occasionally forget the path to it's network shared printer. Computers run Win 2000 or Win XP and printers are HP5 and HP4050.

This happens after computers are shut off at night and restarted in morning.

On the HP5 (which is shared from another computer) When I reinstall the printer, I start typing the address in and after I get as far as "\\number5\" it remembers what the rest of the address is. I can then click on that, and finish the installation.

On the HP4050 I just have to go in and reinstall the printer. The HP4050 has a network card and the computer can see the computer when I do the installation?.. i.e. I don?t have to type in part of the name etc?.. just tell the computer to search for printers.

All the other computers on the network that utilize this two printers have no problems remembering where this printers are.

The problem computers "forget" their printers about 85% of the time.

There are two computers that are forgetting where the HP5 printer is. There is one computer forgetting where the HP4050 is.

Any ideas?

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by BFilmFan In reply to Printer can't remember a ...

Is this an Active Directory environment?

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by sgt_shultz In reply to Printer can't remember a ...

i think this sounds like network connectivity problem, not printer problem...
these print servers on static or dhcp tcpip addresses? the most likly thing to cause a problem is the printer changing address as it gets started up everymorning. somehow most of the computers have 'auto discover network devices' turned on maybe but the problem computesr either don't have this turned on or can't find the printer at its new address for some reason.
if your printers are set up for tcpip or boot tp is what hp calls it, then i'd try setting one up at a static address to see if the problem goes away. maybe start with the hp5. post a new question if you can't get the static address to work?
you have both 2k and xp boxes showing this problme? what about trying to 'lock down' the nic media type to 10 mb half duplex on the problem boxes. if dhcp, lock down on the dhcp server maybe...

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