To track a printing problem I rebooted, clicked on the printer’s icon and printed a test page. It worked.
Next, I attempted to print a 4 page document. The first page printed, then it stopped printing and said, Error found when printing the document to USB0001. I responed by clicking Cancel. The Printer Window emptied.
Next, I requested the printer to print pages 2-4. The request went to the printer, but the printer did not print; requested deletion. This changed the document’s status from Printing to Deleting, but the job was not deleted from the Printer Window.
Next, I went to Services and Stopped/Started the Print spooler; then Closed/Opened the Printer Window, this emptied the Window. I clicked Proprties, Print Test. In the Printer Window it said Printing Test,but it did not print.
What would cause this behavior? It seems to me when the need arises for the printer to communicate back to the spooler, the operation fails and the printer is waiting for the spooler to send it data.
If this is the problem what would cause it to happen? Could it be the USB hub fails to recognize a request from the printer requesting the USB port to change modes from data transmit to Interrupt? How can I monitor what is happening step-by-step as it occurs?