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Printer Connection Problem

By wesley.chin ·
Just got in a new printer, Canon Pixma MP160. Have installed the drivers, and connected. It connects via USB. It does not seem to be recognized, as indicated by the balloon popup on the desktop. The machine that it is connected to is a laptop, running Win 7 Home.

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There are several different applications that come with this unit

by OH Smeg In reply to Printer Connection Proble ...

Have you installed all of the software?

Also according to the Destruction Manual you should install the Drivers and then when prompted plug in and turn on the Printer Did you do this?

Are your USB Ports working on this computer?

Col

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Yes I believe

by wesley.chin In reply to There are several differe ...

I believe I have installed all the software.

Yes, after installing the drivers, the printer was only plugged in at the prompt.

Yes the ports are in order, tested by plugging in other USB devices.

By the way, forgot to mention that the flavor of Windows is Windows 7 Home 64 bits.

And yes, the drivers installed were 64 bits.

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well try plugging it in on another USB port

by CG IT In reply to Yes I believe

see if the new hardware wizard starts...

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Tried

by wesley.chin In reply to well try plugging it in o ...

I tried that before, still the same. And yes, all of the ports are good, tested by plugging in other devices

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What does the Printer Proprieties say?

by OH Smeg In reply to Tried

Which port is it connected to?

If there is no listing for this Printer int he Printer Window you haven't installed the driver for it.

Col

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Ports

by wesley.chin In reply to What does the Printer Pro ...

I had tried unsuccessfully to connect it to LPT ports, Strangely, the printer does show up in the Printer Window when connected to COM ports.

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That really sounds as if the wrong driver has been applied

by OH Smeg In reply to Ports

The printer should show up listed under USB Ports.

Not sure what's going on here but it's something screwy.

Col

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Dude, this is USB and PnP LPT and COM will never work

by CG IT In reply to Ports

you probably don't even have a LPT port or a serial port on your Windows 7 machine. Those are legacy ports and Windows 7 doesn' support legacy hardware, which is why Windows XP still has much appeal because it does.

Change the USB cable out for a new one, if that doesn't work investigate what USB version the printer is verses what your Windows 7 comp is. Sometimes, USB 2.0 or 3.0 devices doen't work on USB 1.1 version on the comp no matter what the mfg says about backward compatibility. [and all in ones]

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Did you download these drivers?

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp160#DriversAndSoftware

Drivers Date Posted File Size
mp160win64111ea23.exe

MP160 MP Driver Ver. 1.11 (Windows 7 x64/Vista64)
10/26/2009 22.16MB
Software Date Posted File Size
argb1998win141ea24.exe

My Printer Ver. 2.5.0 (Windows 7/7 x64/Vista/Vista64/XP/2000)
07/13/2010 2.63MB
eppexwin320en.exe

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