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Printer error: disk is full

By Marence ·
One of our users is trying to print a large .pdf file, and gets an error message dialog box "There was an error writing to the printer. Disk is full."
Printing from IE 5.5/Adobe Acrobat 5, on Windows 98, to a HP Color LJ 5.
Any help would be appreciated.

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

Point value changed by question poster.

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Printer error: disk is full

by Lizzy In reply to Printer error: disk is fu ...

PDF files can be very large amounts of data. A work around would be to have the user only print a selection of the document at a time, say 10 pages. This could be a problem if the document is hundreds of pages long. If the printer is local, it maynot have enough memory to handle a document of that size. If it's a print server, the print server administrator or system administrator might be able to increase the size of the print queue.

What are the printer settings? RAW, spool job first and then print, begin printing as job spools, etc?

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

This is a 1 page file, generated from a Visio organizational chart.(90 mb!) It's a networked printer, the settings on the PC are RAW, start printing after first page spools.
Our sys admin still insists it's a workstation problem.

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Printer error: disk is full

by MachineType In reply to Printer error: disk is fu ...

Try this:

1.Do a disk cleanup to remove temp files, recyle bin etc... Directions: Start->Programs->Accesories->System Tools->DiskCleanup....This should create space on your hard drive to cache the pages.

2.Try removing unused programs....Directions: Start->Settings->Control Panel...Doubleclick add/remove programs. You can sort by how often they are used so you know what you do not use very much, this is actually the first thing you should do because not having enogh disk space can lead to serious problems.

3.If you need a quick fix(but do not forget about creating disk space!!!!) you can go to
Start->Settings->Printers and right click your printer that you are printing to and choose properties then click on the details tab andhit the button "Spool Setings" then click on the button that says print directly to the printer. This will enable you to print but you will more than likley not be able to do anything else untill that job is done.

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

There's about 6 gigs free on the PC. Disk space is not an issue. We also can't remove unused apps because the configuration is standardized throughout the department.
Thanks for the quick answer, tho.

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

There's about 6 gigs free on the PC. Disk space is not an issue. We also can't remove unused apps because the configuration is standardized throughout the department.
Thanks for the quick answer, tho.

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Printer error: disk is full

by timwalsh In reply to Printer error: disk is fu ...

What this is saying is that the disk where the spooler file is located doesn't have enough space to spool the file. This disk could be either the Win 98 computer if the HP is directly connected, or either the Win 98 machine and/or the print server if the HP is connected to a network.

The default location for spooled print jobs in Win 98 is \Windows\Spool\Printers and \WINNT\System32\Spool\Printers in NT4 and Win2K.

If the disk on which these locations exist is getting tight on space, you may need to either move other files elsewhere to create sufficient space or move the print spooler location to another disk.

Also be aware that a printer (especially color printers in my experience) may actually create a spooler file many timesthe size of the original file.

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

See above comments for space consideration answer. Thanks for the prompt answer.

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Printer error: disk is full

by Marence In reply to Printer error: disk is fu ...

See above comments for space consideration answer. Thanks for the prompt answer.

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Printer error: disk is full

by nikki96 In reply to Printer error: disk is fu ...

You may have 6G free on the disk, but that doesn't mean the computer will spool to it. Check your memory settings to insure that the virtual memory is set to USE that free space.
If you go to "my computer" then right-click on your C drive, you can pull up the properties. I am at work on my Win2K machine, so I can't tell you exactly where the setting is for Win98, but it's in that properties box somewhere. Look for the virtual memory settings to be sure they are set to use the right hard drive (if you have more than one drive or partition) and that the setting allow the full use of open disk space.

Also, if you have too much RAM allocated to the printer or to Adobe Acrobat, it may spool too large an amount of data. It needs a CONTINUOUSblock of data - defragging the HD takes care of that if the HD is big.

That's all I can think of. :)

~nikki~

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