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Printer install problem

By danvin ·
After formatting and re-installing WinXP i find I can not re install my Canon BJ200 Printer.
Following Messages appear. " An error occured during the installation of the device." or " The specified port is unknown." I have changed Printer cable to no avail. The Device Manger informs that tha LPT! is working correctly. I am lost!

danvin

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by TheChas In reply to Printer install problem

Are you attempting to use Windows built-in driver or a driver from Canon?

Looking at the Canon USA website, the only driver available for the BJ-200 is for Windows 3.1 - Me only. No Windows NT, 2000, or XP.

According to the latest Windows XP Hardware Compatibility List, the Canon BJ 200 is NOT a supported printer.

Did you originally upgrade from Windows 98 or Me when you first installed XP?

If so, you might have imported the 9X driver and been using it.

Chas

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by TheChas In reply to

Got your message.

Go back to the Canon driver download page.

Read the description of the file again.

The driver is for Windows 3.11 and Windows 98. That is why you cannot install the driver.
Well, if you switch to compatibility mode and set things for W98, you "might" be able to install the driver.

Canon does not offer a driver for use with Windows XP.

Options:
Use the default XP printer driver.

Buy a newer printer that does have a driver for XP.

Chas

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by willcomp In reply to Printer install problem

Is XP recognizing the printer and attempting to install driver or are you trying to manually install? WinXP does include a BJ-200 driver.

To succeed the printer must be connected and turned on.

Check LPT1 setup and verify that it is set to either SPP or EPP mode. If set to ECP, change to SPP or EPP.

Remove and reinstall LPT1 in Device Manager.

Dalton

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by willcomp In reply to

Got your message also.

XP should recognize printer if: 1) it is properly connected, 2) parallel port (LPT1) is functioning properly, and 3) printer is functional.

Parallel port mode (ECP, SPP, EPP) is set in BIOS, usually under Integrated Peripherals. Set mode to EPP.

Remove Printer Port (LPT1) in Device Manager and let it reinstall.

For manual installation, use Add Printer under Printers and Faxes. Select LPT1 as port. Then select Canon BJ-200 as printer. If everything is functioning, printer should install.

Coupled with Chas' advice, that about covers everything.

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by saheen2002 In reply to Printer install problem
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