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printer maintenace

By ngugi26 ·
My HP Laserjet 4000N printer always keeps poping the message" perform printer maintenance" How do i clear this message. The printer works fine.

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by BFilmFan In reply to printer maintenace

Navigate through the control panel and turn it off.

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by dryflies In reply to printer maintenace

If the printer is displaying the PERFORM PRINTER MAINTENANCE message on the control panel, then install the user installable Printer Maintenance kit, which includes a new fuser. A fuser near the end of its life can cause 50.x errors.

Remove the printer from any UPS supplies, additional power supplies, or power strips.

Unplug the printer for twenty minutes then power it back up again.


NOTE: Unplugging the printer allows it to discharge all power sources within the printer.

Plug the printer into a wall outlet to check whether this resolves the problem. If the printer is plugged directly into a wall outlet, turn the printer off, unplugging it for at least twenty minutes, before turning it back on.

If the issue is still unresolved, try another power source in the building independent of the one being used.

If the issue is still unresolved, the line voltage and current source at the printer location might need to be inspected by a qualified electrician to ensure that it meets the printer?s electrical specifications.

Remove and reseat the fuser.


NOTE: When removing the fuser, the plastic cover can come off with the fuser remaining in the printer.


NOTE: If the printer has been moved or bumped, a bad connection can occur between the fuser and the printer. Reseating the fuser can correct this issue.

If the 50.x error continues, print a configuration page and replace the fuser if printer maintenance is due.

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by grandhighdruid In reply to printer maintenace

Yes, the printer will continue to work fine until you ultimately have an issue (usually copy quality) with the printer. The printer will do this every 200,000 copies. While I HIGHLY recommend that you AT THE LEAST replace the fuser (which if you order the maintenance kit, you will get instructions on how to replace the fuser and reset the maintenance counter and you can get from http://h20141.www2.hp.com/hpparts/), here is how to clear the message.
1)Turn off the printer.
2)Press and hold the left side of the ITEM and VALUE buttons WHILE turning on the printer.
3) DO NOT release the buttons until a 'reset maint counter' or something similar appears on the LED screen.
4)Release the buttons and wait for the printer to reinitialize.
5) You're done!
Hope this helps!!!

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