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Printer Malfunction

By handymanxxx ·
When I boot up my system my printer starts printing this huge document. I checked the printer document log and it says 'unknown document' and the size just keeps getting larger. I will print out blank pages until I turn it off. Also, it has taken toprinting extremely slow, a line every 45 seconds or so. For a lot of documents I try to print, I get a communications error, and then it prints out the first few lines and stops. I have reinstalled the software to no avail. I do not know where to gofrom here. Surely there must be a record of this 'unknown document' somewhere that I can delete.

My system is an AMD Athelon 600mhz, 128mbRAM, NT4.0 running on a NTFS partition.
My printer is an EPSON Stylus 750 color.

I would appreciate some help

Thanks
handymanxxx

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Printer Malfunction

by saihib In reply to Printer Malfunction

I searched Epson's website and didn't find your printer (Epson Stylus 750 Color) among the list of printers. There is a Stylus 750 Photo but that's not what you say you have. Please post a comment telling the correct printer model.

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Printer Malfunction

by handymanxxx In reply to Printer Malfunction

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Printer Malfunction

by hamiltonreps9aa In reply to Printer Malfunction

It has been my experience that when you get long messages and usually garbled or just a few characters on each page then it is the wrong printer driver. If it is not in Windows you should be able to get it from the internet.

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by handymanxxx In reply to Printer Malfunction

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by James_Randy In reply to Printer Malfunction

You didn't say if your system EVER worked correctly or if this is a new problem on a system that has been working fine in the past. Did you update any software and/or the operating system? Did you change anything else? If it HAS worked in the past, but doesn't work correctly now, go back and "undo" whatever you changed (if possible).

Nonetheless, one of the first things to try is to remove your printer - both logically and physically - from your system, deleting the unnecessary files when/if prompted. Then re-install your printer making sure you have the most current printer driver for your currently existing operating system. If you didn't change ANYTHING, use the printer driver that you used successfully in the past. If you did update something, make sure you have an updated driver.

Good luck.

jr

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by handymanxxx In reply to Printer Malfunction

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by handymanxxx In reply to Printer Malfunction

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