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Printer Needs Restart

By lisac ·
Four out of 7 printers on our network need restarting on a daily basis to get the print job to print. 2 are HPs 1100/1200 and 2 are Xerox Phaser 1235s. Users send jobs that will not print until the printer is restarted. This sounds like a networkissue. Any suggestions would be appreciated.


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Printer Needs Restart

by nschulz In reply to Printer Needs Restart

Are you printing from a single print queue or are is everyone sending jobs to the prints directly?

If 2 or more print queues try to print to the same printer at the same time then that can cause your problem. Each printer should be attached to asingle print queue which all users send jobs to.

Thanks Norm

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