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Printer not printing

By sbhuck ·
I have installed and reinstalled my Epson Stylus Photo 750 Printer. It prints the test page all right, but then a box appears which says that This Program has performed an illegal opeartion and wil shut down. The printer does not print anything butthe test page, even though the various settings say it is ready to print. What is going on?

Thank you

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Printer not printing

by xmutant5 In reply to Printer not printing

it might be cause u have a wrong but if ur using the one from tha box it might b a bad disk just go to epson.com and download one.

your welcome if this helps

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Printer not printing

by sbhuck In reply to Printer not printing

Poster rated this answer

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Printer not printing

by sgt_shultz In reply to Printer not printing

yes, i would go to the website and get the latest greatest version of their driver. I *would* say, see if you can lookup your error there, but the epson website kinda, um, stinks for that kind of thing. my off the cuff bet is if you disable the dingdang toolbox it will fix it...

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Printer not printing

by sbhuck In reply to Printer not printing

I guess I need more information than this. How do you disable the ding dang toolbox? I am a real neophyte about this.

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Printer not printing

by fenaikh In reply to Printer not printing

Hi
Download the new driver from :

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_SessionID=@@@@0861922534.1042455641@@@@&BV_EngineID=dadcgegglflkbfdmcfjgckidnk.0&oid=14407

Good luck

Mohamed

Note1:
***Very Important NOTE *********
After you copy the URL a space or a %20 maybe gets inserted in the URL when you paste it into your browser. Delete any spaces or such characters from the URL for the page to be loaded.
***Very Important NOTE *********

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Printer not printing

by sbhuck In reply to Printer not printing

See comment above.

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Printer not printing

by sbhuck In reply to Printer not printing

I tried the answer by trying to contact epson at the long address given, but I got back that it was not at this site, it was an old driver, or it had been instructed not togive it to me. Now what?

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Printer not printing

by sgt_shultz In reply to Printer not printing

well, need your windows version to help you disable the toolbox.
but maybe i am barking up wrong tree. exaclty how are you printing the test page. If from the Windows Printers folder, I am all wet about the toolbox. If from the Toolbox. well then, let's try disabling it for a test. (see below)
there are many things that could be doing this. we can fix you but you gotta be willing to go thru it.
the first thing to try is the new driver. give us the os version you use and if possible, the current driver version. (then we can walk you thru will exact steps). meantime, i would like to know if you can print a test page from the Windows/Printers/Epson 750/General/Print Test page. with out the error. and the exact error if there are more details...
assuming win9x, here is quick and dirty way (as opposed to uninstalling the application from add/remove programs) way to disable the toolbox. i think. Start/Run/msconfig/<enter> Startup tab, look thru at the paths and see if you see one that looks like the toolbox. uncheck it, make a note so you can reenable it later and reboot. if you know how to backup the registry, do that first.

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Printer not printing

by sbhuck In reply to Printer not printing

I print the test page: Start to settings to printer. When the printer file is showing, I right click on printer and go to properties. The print test page is the first shown with the other tabs (connections, utilities etc). I request it to print test page and it does. All the tabs show the correct information, and Utilities shows printer ready to print. I then access my pictures file in my documents. The picture comes up, but when I go to file and pull down and click print, nothing happens. In print preview it shows a blank screen. If you click the printer icon on the tool bar, afain you get no results.
I hope this is enough information.
Thanks

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Printer not printing

by sbhuck In reply to Printer not printing

This question was closed by the author

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