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PRINTER PROBLEMS

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9 replies

by galehickey2

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I have a DeskJet 694c which I never had any problem with until now. I can print ONCE and
then when I attempt a second operation it
starts spitting paper out. When I turn it off
and come back up it will print ONCE. Then
it goes haywire again. Any help.

9 replies

by colin.mac

Hi Gale, have you tried visiting the HP web site at www.hp.com to see if there are any updated drivers for your device. If you've installed any new software recently or any new hardware drivers this could result in corruption to your printer driver. If there aren't any new drivers for your printer on the HP web site try un-installing and re-installing the original drivers. You may also want to try printing to your printer with an alternative printer driver.. say a 550c as most of the older HP printer drivers were quite similar.

HTH

by zlitocook

Try a new cable, after that if it dont work down load or use your cd or floppy and compleatly remove your printer. Remove it from the add printer and from add/remove programs if there is any part left. Then readd the printer and try again. If that dont work try changing the spool settings under printer settings. You might also look at the program you are printing from, to see if there are printer settings that might apply.

by lderas

Have you change something in BIOS lately?, you could check it to see if the paralel port is configured as Enhanced Communication Port, ECP.

by mja

Sounds like you may have Windows Me. If so I would recommend upgrading to XP. Many many bugs in Me and printing problems like you have are one of them.

Good Luck

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