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printer problems

By jade_educ ·
since installing Windows XP my Lexmark X73 takes an unusually long time to print, sometimes between 2 - 3 minutes, expecially from Word.Could you please advise.
Thank You
Jade

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by Blackcurrant In reply to printer problems

Hi

Make sure you are using the latest driver available for your printer by downloading the driver from here: http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=227:5:0:94:0:0&searchLang=en&os_group=WinXP&target=

You should also make sure you have plenty of disk space available - you need space not only for your pagefile but also for the print spooler.

Make sure you have enough RAM installed - XP requires far more RAM than its predecessors - at least 512MB.

Good luck

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by sgt_shultz In reply to printer problems

yes, plenty of free defragged hd space
also, from mskb:
<snip>
"Problem Communicating With Printer" Message Appears When You Try to Print to a Lexmark X Series Multifunction Printer
View products that this article applies to.
Article ID : 822968
Last Review : July 12, 2003
Revision : 1.0
SYMPTOMS
When you try to print to a Lexmark X series Multifunction printer, you may receive the following message over the printer icon in the notification area at the far right of the taskbar:
Problem communicating with the printer
This behavior may occur even after you install the latest drivers for your Lexmark X series printer.
CAUSE
This issue may occur if Windows turns off the power to the Universal Serial Bus (USB) Root Hub device to save power.
RESOLUTION
To resolve this issue, follow these steps: 1. Click Start, right-click My Computer, and then click Properties.
2. Click the Hardware tab, and then click Device Manager.
3. Expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.

Note There may be more than one USB Root Hub installed in your computer. In this case, you may have to follow these steps with each USB Root Hub device.
4. Click the Power Management tab, click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
5. Quit Device Manager.

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by sgt_shultz In reply to

btw,
was there anything in the event logs?

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by jean_guy_bureau In reply to printer problems

try a ms config kill all the aplication that are runing in the back ground this printer is a dump printer
all the work is done on the computer
and u can try to chage the printer spoller format

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