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Printer Query

By michael.mace ·
I have a HP LaserJet 4050tn hooked up and its shared with several people. When ever I restart their documents are printed again the query isn't getting cleaned out when their done printing any suggestions?

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Printer Query

by d.walker5 In reply to Printer Query

Try getting the latest driver(s) from the HP Web site. Then uninstall and then reinstall the printer using the lastest drivers.

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Printer Query

by michael.mace In reply to Printer Query

Maybe I should redo the question it is a network printer and all the other users queries clear execpt one person I tried and reloading the printer drivers twice and it didn't work.

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Printer Query

by voldar In reply to Printer Query

I don't know what the problem may be, but if you say that after printing the quey is not cleared check the properties of the printer -> advanced, to see if you have a check on "Keep printed documents" and uncheck it if it's the case.

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Printer Query

by michael.mace In reply to Printer Query

Maybe I should redo the question it is a network printer and all the other users queries clear execpt one person I looked and keep printed documents was unchecked.

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Printer Query

by michael.mace In reply to Printer Query

I have a HP LaserJet 4050tn hooked up to the network. Other peoples queries are getting cleared except one person I tried reloading drivers, checked to see if the keep documents in advance tab was unchecked and suggestions?

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Printer Query

by michael.mace In reply to Printer Query

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6 total posts (Page 1 of 1)  

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