General discussion

Locked

Printer Settings

By villafum ·
I support a 750 user Enterprise Network. We have quite a few printers connected to our network via.. Extended Systems Print servers.
There are a total of 3 settings when configuring users to print. 1)The settings on the Printer. 2)The settings forthe Printer Properties(In Windows) 3)The Document settings in Word, Excel.... From time to time we have users that print to the wrong trays for no apparent reason. I would like to know which of these settings take precedence over the other two, and which settings cause the others to be ignored?

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Printer Settings

by Robbi61 In reply to Printer Settings

It would help to know what printers you are using. With HP Laserjet printers, software takes precedence over printer properties and printer control panel settings. If the user has a certain size paper selected, the printer will print from the drawer that paper is in. If it is a size not available in a tray, the printer will ask for paper to be manually fed from tray 1 ( manual feed tray). If the paper tray on the printer is not set for the size of paper that is in the tray, the printer will look for a tray that IS set for that size. (check the trays themselves, some have sliding bars that set, others have dials, and yet others have both!)If you have the same size media in all trays, but different types, make sure your settings in the control panel and printer properties determine that there is a different type of media in the tray.
I hope these suggestions help.

Collapse -

Printer Settings

by villafum In reply to Printer Settings

Thanks for your help.

Collapse -

Printer Settings

by villafum In reply to Printer Settings

This question was closed by the author

Back to Hardware Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums