Windows

Hmmmm. There are a few reasons why this could be occurring:

1.) The way the driver interacts with the OS could have changed. Check the HP site for an updated driver.

2.) There could be a change in bidirectional communications methods, which would be an especial problem with the HP GDI models, a group which all of the DeskJets fall into.

If you are using DeskJets, and they are not colour, try turning off bi-directional communications. Also, can you confirm if you're using an external print server (if so, on a peer to peer basis or client server basis,) or printing directly from a Server acting as a print server? Are you using DLC? TCP/IP LPR printing?

Drop me a line with the details, or post them here - I'm sure we can figure this out!

Heather

We had the same problem, huge files printing from an AS400 was causing significant slowdowns for the other users. Go to URL:

http://support.microsoft.com/support/kb/articles/Q179/1/56.ASP

We experienced a similar problem after updating to SP4, however, only our HP printers were affected - the Tektronix were behaving themselves. Anyways, after placing a support call to HP, they suggested to "Hard Reset" the printer, by holding in the online button while powering the printer up. WARNING - This will return all settings to the factory default. After doing this to all our printers, things seemed to be functioning normally again.

Don't know if you're having the same situation, butI wish you luck!

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