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Printer Spooler

By ellem ·
I have set 4 Printers to Four Separate Print Spools.

There are two HPs and Two Tektronics...
The HPs Spools "fill up" and nothing will print. The Spool folders get files of 20-30mb that once deleted people can print again. This started after the SP5 upgrade.

Any ideas?

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Printer Spooler

by HeatherH In reply to Printer Spooler

Hmmmm. There are a few reasons why this could be occurring:

1.) The way the driver interacts with the OS could have changed. Check the HP site for an updated driver.

2.) There could be a change in bidirectional communications methods, which would be an especial problem with the HP GDI models, a group which all of the DeskJets fall into.

If you are using DeskJets, and they are not colour, try turning off bi-directional communications. Also, can you confirm if you're using an external print server (if so, on a peer to peer basis or client server basis,) or printing directly from a Server acting as a print server? Are you using DLC? TCP/IP LPR printing?

Drop me a line with the details, or post them here - I'm sure we can figure this out!

Heather

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Printer Spooler

by ellem In reply to Printer Spooler

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by Veetel In reply to Printer Spooler

We had the same problem, huge files printing from an AS400 was causing significant slowdowns for the other users. Go to URL:

http://support.microsoft.com/support/kb/articles/Q179/1/56.ASP

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Printer Spooler

by ellem In reply to Printer Spooler

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by coily2 In reply to Printer Spooler

We experienced a similar problem after updating to SP4, however, only our HP printers were affected - the Tektronix were behaving themselves. Anyways, after placing a support call to HP, they suggested to "Hard Reset" the printer, by holding in the online button while powering the printer up. WARNING - This will return all settings to the factory default. After doing this to all our printers, things seemed to be functioning normally again.

Don't know if you're having the same situation, butI wish you luck!

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by ellem In reply to Printer Spooler

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by ellem In reply to Printer Spooler

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