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printer states that it is out of paper

By paulhay1 ·
when i try to print the computer brings up a bubble saying the printer is out of paper.there is plenty of paper in the printer. i have had the printer for a few ears now and i have never had any problems with it. it is an HP 720C. Can anyone help please.

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by G... In reply to printer states that it is ...

have you tried to update the driver? Eventually re-install the printer?

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by w2ktechman In reply to printer states that it is ...

First, it may need a new pickup roller. If the printer does not pickup paper when it should, it reports as being empty or paper jammed.

Second, it may just need to be rebooted.

Third, it may be a sensor issue, Try cleaning out around the paper path and pickup with canned air.

Last, it may just need to be reinstalled. delete it from your OS, then disconnect it. Reconnect it and reinstall it.

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by mjd420nova In reply to printer states that it is ...

Check the half circle wheel at the base of the
paper slot. Clean the exposed edge with a
q-tip and alcohol. WHat sounds does it make
when you send it a print job?? If it makes a
noise like picking up paper but it doesn't,
try to rotate and clean the entire pickup
roller. Check the slot and clean the gap with
canned air.

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