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Printers, Win2K Lan, Page Errors

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11 replies

by john.m1

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We have a Lan (16 desks + server)
Win 2K O/S all machines are purpose built - 1gig pentiums - 128 Ram - 20gig HDD etc.

We had an older printer (Brother 2400 color) and when this gave an immediate stop error we accepted that the driver was an 'issue' so we took it off and bought an HP Laserjet 2200D.
We installed it to the (physical) first computer in the room and shared to the other 15 after a day or so this pretty much gave the same problem
i.e. one by one the computers (10) gave a stop error page fault listed here
STOP 0x00000050 (0xBFD02000, 0x00000000, 0xBFCF7CDE, 0x00000000
PAGE_FAULT_IN_NONPAGED_AREA

We get the same with the 'latest' driver from HP.
after uninstalling the printer and deleting the share, we can now only boot these machines if we unplug the cat5 boot the machine and re-plug the cat5, but of course we still have no printing.
this is an important time for us as the suite that is affected is where our students are undergoing exam work.
we have done the usual round of microsoft.com - HP.com.
The company that installed our network think that we need OKI printers because they cause no problems (and they happen to stock them?)
can anybody help please. JohnM

11 replies

by tekman

we experienced a print issue with win98 and Corel
wordperfect. the problem with wp was a file called
printserver100.exe. the file had to be added to the startup folder.

by john.m1

our problem now is to even get back to where we started i.e. booting 16 machines onto a LAN.

Then to resolve the printer issue, this is not an application problem, is it?

by mikenac

Which "suite" is affected? I have a Win2k network with 70 Workstations/25 Servers using 4 different HP 2200's with no issues.

Does it give this error when you print a test page?

Are you using Service Pack 2?

by john.m1

the 'Suite' i refer to is our 'IT Suite' i.e. the room where the computers live.
yes service pack 2
yes it prints a test page, yes it prints from any of the shared computers that happen to still boot up. the printing is not the issue, the failure to boot whilst showing a STOP ERROR code is a problem, if you experience no problems then maybe you are not best placed to help? I am not trying to attract a queue of people who just want to me tell me how good their setup is, i need to know how to resolve this irritating problem.

by mikenac

Just trying to get more info chief...

I thought this was one application suite causing your issues.

Have a fun time...

by dsa

I would try to isolate the problem by trying the following:

1. Reboot the server and then try booting the workstation.
2. Disconnect all workstations and try booting with only one station. If it works, connect one station at a time until you encounter the problem.

Good luck.

by john.m1

we have the printer installed on one desktop (not the server) and it is shared to the other 15, effectively the server is not involved *or is it*?

would a more standard method (jetdirect) be more successful?

how can i repair the blue screen stop error and let the desktops boot normally whilst connected to the LAN?

Thank all, JohnM

by dsa

I am sorry that you rejected my suggestion without trying it. It is hard to troubleshoot if you don't know what is causing it. You need to eliminate what the problem is not. To make sure that the server was not affected by sharing the printer on a workstation to 15 other workstations you need to try the following:

Delete the printer from the 15 workstations
Remove the share of the printer on station 1
Reboot your server
reboot your workstations

There is a limit to the number of workstations that can share a printer or a hard disk on a specific workstation. You should use a printer server if you want to share a printer to 15 workstations.

by john.m1

Sorry if i appeared ungrateful, i have tried the suggestions you gave, effectively put it back to how it was before the problem. Still get blue screen STOP errors if the cat5 is connected, but can boot if cat5 unplugged and then plug in the cat5 after booting? Except for 2 machines which will not boot even with cat5 unplugged? Will probably re-image all drives and start again using print server or jetdirect. Cant see how the server is involved so re-imaging all local drives should work if that is where the conflict is, my guess is that the cat5 is allowing conflict between the primary PC (where printer is connected) and the shared ones, not involving the server which has had no drivers/printer-software installed on it. i'll leave open a couple of days . . just in case, but i'm fed up now and formatting sounds good to me!

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