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Printing crashing Win 98 SE

By fxallen ·
Each time an attempt is made to print to a local printer that is turned off, Windows locks up, then crashes and wipes out most hardware settings. Each time I have had to reload the entire system and delete duplicate hardware devices. Has anyone had this experience and have they been able to resolve the problem ?

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Printing crashing Win 98 SE

by patrick.lewis In reply to Printing crashing Win 98 ...

Are you using a print driver for Win 98? Some printers use the same drivers for 95 and 09, and some do not. I have seen the wrong drivers cause the operating system to freeze up, as well as a whole miriad of other problems.

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Printing crashing Win 98 SE

by fxallen In reply to Printing crashing Win 98 ...

The operating system on the comuputer is Windows 98 SE. Using the print drivers selected by the operating system.

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Printing crashing Win 98 SE

by leaslynn In reply to Printing crashing Win 98 ...

I've had problems using the drivers off the Windows CD. I would try going to the manufacturer's web site and downloading the most recent drivers. www.driverguide.com is also a good source.

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Printing crashing Win 98 SE

by fxallen In reply to Printing crashing Win 98 ...

The question was auto-closed by TechRepublic

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Printing crashing Win 98 SE

by maxwell edison In reply to Printing crashing Win 98 ...

Greetings,

You didn't mention the manufacturer of the printer. But oftentimes the manufacturer knows of such problems, and can provide a fix.

It simply doesn't make sense that you have to "reload the entire system" for a circumstance of Windows not finding a printer. (By that, I assume you mean reloading the printer and printer drivers.)

If the printer manufacturer has no solution, I'd reload Windows - from scratch with a freshly formatted drive - and install that printer making sure you have the most current driver files.

Something you might try first, remove all other printers AND ALL ASSOCIATED FILES - both local and networked - to see if you still have the problem. I've seen cases of very strange conflicts with other printers.

Good luck,

Maxwell

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Printing crashing Win 98 SE

by fxallen In reply to Printing crashing Win 98 ...

The question was auto-closed by TechRepublic

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Printing crashing Win 98 SE

by fxallen In reply to Printing crashing Win 98 ...

This question was auto closed due to inactivity

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