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Printing in Windows XP

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7 replies

by bbar1

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We recently upgraded our workstations to Windows XP but our servers are Windows NT. Now the users are having printing problems with HP 4000 series network printers. It seems they have lost the ability to print in landscape, even the preview won't turn to landscape, and to print watermarks. We have tried uninstalling drivers and reinstalling them. We have tried using the 4100 drivers. Does anyone know why this would occur and/or how to fix it?

7 replies

by jimmiedon

Have you tried HP support? Also, have you downloaded new XP drivers for the client machines?

by hjs

Both 1 and 2 are correct. The NT drivers will not work in XP. I'm supprised it didn't tell you that when you installed the printers. You will need to install the drivers locally.

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