Printing Issue

By lafemme10 ·
A friend of mine tried to print some name tags using a template and also tried printing invoices out of quickbooks with the same result. The printer only prints the outline of the template being used, but none of the data placed in it. I've tried googling the web to see if is a common problem and I'm having no results finding anything close to offer a solution. Any suggestions on where the problem might lie? Gateway desktop, hp printer, xp operating system.

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Windows fonts missing or damaged

by robo_dev In reply to Printing Issue

Or printer driver incorrect or damaged.

Can the printer print the windows print test page?

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by brittalger In reply to Windows fonts missing or ...

The printer will print a test page. Also I deleted the current printer and reinstalled the driver from the HP site. It is still only printing the template and no words or information. Any ideas? Thanks in advance. - Britt

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