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Printing on custom size paper-HP Laserje

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I am trying to print addresses on our custom size address labels (4×61/2″) that I use on 9×13″ and 10″x12″ envelopes. I am using a Hewlett Packard Laserjet 4Plus. I can do this in Word 2000 but have been unable to adapt other software such as Crystal Reports and our custom database software. I have tried to use another size designation such as Envelope DL and place the text accordingly to get what I want, but then the printer prints the first correctly then prints a blank second. This makesthe 2nd gray with toner residue and is a pain when I want to print hundreds of address labels. Any suggestion on how to adapt?

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Printing on custom size paper-HP Laserje

In reply to Printing on custom size paper-HP Laserje

i may be a bit out of the league here, but as far as i know
1) Update to the latest printer driver (i had weird printouts from an hp LaserJet & updating the driver took care of it)
2) i’d use ms word (since u clearly have it)
if u still don’t want to use it (here is were i am out of league) there bound to be a list of different formats downloadable from the manufacturer (of the software or the labels) & there should be a wizard to help your create a custom one (as those are being released frequently)

Printing on custom size paper-HP Laserje

In reply to Printing on custom size paper-HP Laserje

Can you suggest where I would go to get an updated driver? I went to the HP website and couldn’t find any that I didn’t already have (probably because the printer is fairly old?)

using ms word is difficult with a database because the info is constantly changing and it has to be exported out of the database and imported into word each time there is any changes in order for the data to be accurate. This process is easy with Crystal Reports because that’s what it is made to do. I will check with them for any suggestions. Thanks for your help!

Printing on custom size paper-HP Laserje

In reply to Printing on custom size paper-HP Laserje

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