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Printing problem

By n.habberjam ·
We have a Tally MT6140 dot matrix printer which is used to print payslips.We are experiencing a printing problem where it omits a line of characters and doesn't print the date correctly. I ran a character set configuration page and noticed that it prints a series of numbers and then alpha numbers in US, English,German etc... This row is 96 characters long and it misses the 78th character and starts again on the 79th e.g 0123456789ABC EF0123456789ABCDEF ETC...........if you notice, "D" is missing from the row and I need to know how I can resolve this? Is it a Software or Hardware problem, Is it the Hammers? Is it in the Configuration?
Many thanks

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Printing problem

by MallardtooXX In reply to Printing problem

Go to the following links in order and you should be okay

1 http://www.tallyus.com/service/svcnotes/svcnotes.html

2 http://www.tallyus.com/service/firmware/techfirm.html#T61406141

the first one tells you what kinds of service issues there are with this style of printer and the second one is a link from tally to get the firmware upgrade for your T6140 printer
Let me know if I can help you further
good luck

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Printing problem

by n.habberjam In reply to Printing problem

Many thanks for this, it has now been resolved. Thankyou

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