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Printing problem

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I have a user running W2K. I added a network printer to his machine, an HP990. When I print to this printer nothing prints. No errors. No messages. I can see the job pass thru the queue. The NT 4 log show that a job has printed. But no print. Where could this be disappearing too? Thanks for any thoughts.

4 replies

by gigelul

How do you connect the printer to network? USB/parallel cable attached to workstation or with a print server?
If you use the USB try to use the parallel cable for connection.
If use print server check IP assignment.

by deboer

Firstof all I hate saying "unacceptable" Sounds very harsh. The printer is connected to an HP Jetdirect 170x. The Jetdirect is plugged into a data drop. All other PC's, Windows 9X and ME, plus the NT 4 sever are able to print to it without a problem. The W2000 machine goes thru the motions like it is printing successfully. Just no print. Any other thoughts?

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