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Prints blank pages from any Office app

By idahoharley ·
I have a client that has an HP 710C printer and out of the blue, it started printing blank pages - the blank pages appear only on a multiple page document and after the first page. This happens from all Office products. The strange thing is, it prints the second page first, which is blank, then the first page, which prints fine. I have tried replacing the normal.dot template, deleted and re-added the driver and port. Tried a different driver. Anyone have anything else I could try?

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by jamrock In reply to Prints blank pages from a ...

Have U tried uninstalling the printer driver, unplug the printer, shutdown, boot system without the printer attached. Then follow Manufactor instructions to install the printer.

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by sgt_shultz In reply to Prints blank pages from a ...

usually it is really stuff, like hidden formatting, on second page. or maybe it is paper size or something. can think of why would do it out of blue. try telling it paper is actually a little smaller. or bigger. my mind bends. just play. some of those deskjets can't really print out to edges of paper. look this up on hp website for better explanation.
i would try a test doc. maybe one word or something. no borders or headers or footers. does it print with a blank page? blank page coming first might be because 'print in reverse order' box is checked in word print preferences. or somewhere. in my experience these blank pages are always unseen formatting extending beyond first page. turn on all formatting in View settings, see if you can tell what is on blank page. which begs the question when you do print preview do you see two pages? if so, easy test then when fiddling with custom paper size

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by idahoharley In reply to

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by harun In reply to Prints blank pages from a ...

Reinstall or update printer Driver.
If you are using w2000 server; check seperator page, print processor settings

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