I have a W2K SP2 that I’ve just installed the Symantec Antivirus 9.0 client. The installation appeared to succeed but resulted in the error message “ccApp.exe has generated errors and will be closed by windows”. (The client installation was successful for 7 other PCs.) After the installation, the PC lost it’s DHCP assigned IP address and could not communicate with the internet nor with the other PCs on the LAN. I attempted the commands Ipconfig /release and ipconfig /renew but was not able to get a good IP address. I then assigned the PC a static IP address which then allowed the PC to see the rest of the LAN but it is not able to connect to the internet. I’ve tried to uninstall all previous McAfee and Norton antivirus software but I believe there are still remnants of the original Norton 2002 “somewhere” on the system causing the installation failure. I’ve run Adaware and Spybot and Symantec Antivirus (definitions dated 2/13/04) while in Safe Mode until all spyware were deleted.
Any suggestions are most welcomed. Thanks