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problem connecting to ISP server

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5 replies

by wmaneice

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I recently upgraded my computer from Windows 98SE to Windows 2000. Since upgrading, I haven't been able to connect to my ISP using my dial-up internal modem. Everything was working fine with Windows 98SE and the operating system is the only change. I've purchased two new modems and I still get the same results, any suggestions?

5 replies

by ann777

Make sure the modems are Win2000 compatible and you have the properdrivers for it. You might also need to upgrade the bios of your computer.

by skitzizzy

Hi,

Do the modems test using AT and other diagnostic tools? Are there errors in the Event Log on the PC?

If you haven't already done so, recreate the Dial-Up connection to your ISP.

Regards,

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