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Problem in Windows XP

By SFHSGrad00 ·
I have a friend who just bought a new computer with Windows XP. She says the system keeps losing her work, even if she saves it. She would be typing a paper, and on occasion, will "cut and paste" information into her paper. Soon, she will get an error message, and it gives her the option of sending an error report to Microsoft or ignoring. She has tried both, and then after that, her work would be gone. Even if she saves her work, she cannot recover anything.

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Problem in Windows XP

by maxwell edison In reply to Problem in Windows XP

You aren’t very specific about the events that lead up to the failure to save. It would be helpful to have the exact error message, and the exact sequence of events that lead up to the problem. Does it happen all the time or just some of thetime?

However, one possibility – if it happens ALL the time – could be the Windows activation/registration requirement. If the software isn’t registered within a certain amount of time, it will not work (or will not work properly). The Software can deactivate unexpectedly, rendering the software useless until a code number is obtained from Microsoft.

See this CNET link on that issue:

http://news.com.com/2100-1001-269085.html?legacy=cnet

(REMOVE SPACES from the pasted URL.)

Post the exact error she’s getting, and we could most likely pin point the problem.

Maxwell

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Problem in Windows XP

by SFHSGrad00 In reply to Problem in Windows XP

The question was auto-closed by TechRepublic

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Problem in Windows XP

by dmiles In reply to Problem in Windows XP

What error does she get,when performing work and then not getting the work saved thru cut and paste
If using office 2000 she will need to activate the software by registering before she can save any of her work.
The error report has the answer if she reads it throughly

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Problem in Windows XP

by SFHSGrad00 In reply to Problem in Windows XP

The question was auto-closed by TechRepublic

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Problem in Windows XP

by cbach1997 In reply to Problem in Windows XP

Is this the only program that is acting up? If so, then you may have a bad installation of Office, which is best fixed by completely uninstalling and reinstalling the product suite (while logged on as someone with Administrator rights).

If strange behavior occurs elsewhere, I would recommend a memory swap. Bad or dying memory causes all sorts of unexplainable phenomena. Having mixed memory brands/types can result in similar problems as well...

Hope this helps, good luck
cbach1997@hotmail.com

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Problem in Windows XP

by SFHSGrad00 In reply to Problem in Windows XP

The question was auto-closed by TechRepublic

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Problem in Windows XP

by SFHSGrad00 In reply to Problem in Windows XP

This question was auto closed due to inactivity

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