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  • February 17, 2005 at 4:51 am #2176201

    Problem installing new video card

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    by jburke1 · about 17 years, 4 months ago

    I have a Compaq SFF Deskpro EN (ENS/P866/15e/6/128c US) system with a integrated Intel 3D DVM video. I am trying to install a new Sapphire Radeon 9200se PCI video card, but after installing and rebooting the PC will not boot up, not even to BIOS setup.
    Its running WXP SP2, I have tried uninstalling the Intel s/w and still wont recognize the card.
    Have also tried disabling the device, but still freezes up on boot.
    What am I missing????
    Jerry

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    • February 17, 2005 at 5:22 am #3349670

      Reply To: Problem installing new video card

      by douglasb · about 17 years, 4 months ago

      In reply to Problem installing new video card

      I would try going into BIOS and loading “Fail Safe” or “Default” settings for the mother board. Either the new video card is causing a dead short (bad card) or the is an IRQ problem. I would doubt the IRQ because you should get an error message on that.

    • February 17, 2005 at 6:06 am #3349633

      Reply To: Problem installing new video card

      by pierrejamme · about 17 years, 4 months ago

      In reply to Problem installing new video card

      This footnot at the bottom of the Sapphire web site concerns me:
      “General Card Specifications are subject to change dependent upon region purchased in and subject to component availability. Sapphire has enjoyed a commitment to excellence and to its customers so please do not hesitate to inquire about specific products at your regional Sapphire office”

      I have had problems with the voltage not matching between what the motherboard required and what the video card required. I would check specifications on both to assure they are the same.
      Just a thought

    • February 17, 2005 at 8:24 am #3349546

      Reply To: Problem installing new video card

      by willcomp · about 17 years, 4 months ago

      In reply to Problem installing new video card

      Check BIOS settings for something like Boot PCI Video First or Boot AGP Video First. If possible, change BIOS setting to boot from PCI first.

      Dalton

    • February 17, 2005 at 9:38 am #3349498

      Reply To: Problem installing new video card

      by dmiles · about 17 years, 4 months ago

      In reply to Problem installing new video card

      Boot the computer into Safe Mode, uninstall all software pertaining to graphisc card

      Open Device Manager,check for any instances of the Display Graphics card,if so Remove

      Rebbot computer and press the designated key to Bios setup,locate the on board graphics and make sure that it’s disabled

      Open case and reseat the Card in AGP slot,then proceed to install card,the card may have co0nflict that is causing it to hang make sure you have the updated software drivers

    • February 17, 2005 at 7:04 pm #3348297

      Reply To: Problem installing new video card

      by 1stladytech · about 17 years, 4 months ago

      In reply to Problem installing new video card

      You may try installing the card with a larger powersupply hooked up externally. Some of those machines don’t have enough power supply to run the new cards. Not sure that you can change the ps to a larger one, but it may answer the question of why it isn’t going in.

      Good luck,

      Vickie

    • February 18, 2005 at 5:31 am #3348190

      Reply To: Problem installing new video card

      by blackcurrant · about 17 years, 4 months ago

      In reply to Problem installing new video card

      Hi

      A friend of mine had a Dell machine with on-board graphics. He wanted to upgrade to a better graphics card so he could play the more demanding (and therefore, more fun) games.

      We installed the new card (also a PCI) and the machine would not boot at all – just as you are describing. Removing the card allowed the machine to boot once more. After taking it to a repair shop (who could not install the card either), he rang Dell and was told that the machine was not designed to be upgraded.

      Is this the case with yours also?

      Good luck

    • March 5, 2005 at 3:03 pm #3329422

      Reply To: Problem installing new video card

      by bwells47 · about 17 years, 4 months ago

      In reply to Problem installing new video card

      Uninstall all video drivers. After shutting down, physically pull the video card, replace it, then reboot. Let the driver install as just a plain vga driver. Then go to settings, advanced, adapter, and click on “change”. Click on “add new hardware.” Follow the directions, untill you get to the part where you pick the device, and put, “have disk”. with your disk in the drive, point the computer to the right path, and install your drivers. Reboot. Good luck bev

    • March 8, 2005 at 2:02 am #3331897

      Reply To: Problem installing new video card

      by carlos.nino · about 17 years, 4 months ago

      In reply to Problem installing new video card

      Are you sure there is no option in the BIOS to disable the integrated graphics card?. Even in the advanced options?

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