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Problem installing new video card

By jburke1 ·
I have a Compaq SFF Deskpro EN (ENS/P866/15e/6/128c US) system with a integrated Intel 3D DVM video. I am trying to install a new Sapphire Radeon 9200se PCI video card, but after installing and rebooting the PC will not boot up, not even to BIOS setup.
Its running WXP SP2, I have tried uninstalling the Intel s/w and still wont recognize the card.
Have also tried disabling the device, but still freezes up on boot.
What am I missing????
Jerry

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by DouglasB In reply to Problem installing new vi ...

I would try going into BIOS and loading "Fail Safe" or "Default" settings for the mother board. Either the new video card is causing a dead short (bad card) or the is an IRQ problem. I would doubt the IRQ because you should get an error message on that.

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by jburke1 In reply to

Tried but no luck.

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by pierrejamme In reply to Problem installing new vi ...

This footnot at the bottom of the Sapphire web site concerns me:
"General Card Specifications are subject to change dependent upon region purchased in and subject to component availability. Sapphire has enjoyed a commitment to excellence and to its customers so please do not hesitate to inquire about specific products at your regional Sapphire office"

I have had problems with the voltage not matching between what the motherboard required and what the video card required. I would check specifications on both to assure they are the same.
Just a thought

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by jburke1 In reply to

Scary thought...
Im checking with Compaq now and if it can even be upgraded...
Thanks for the input

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by willcomp In reply to Problem installing new vi ...

Check BIOS settings for something like Boot PCI Video First or Boot AGP Video First. If possible, change BIOS setting to boot from PCI first.

Dalton

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by jburke1 In reply to

Could not find any setting like that.

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by dmiles In reply to Problem installing new vi ...

Boot the computer into Safe Mode, uninstall all software pertaining to graphisc card

Open Device Manager,check for any instances of the Display Graphics card,if so Remove

Rebbot computer and press the designated key to Bios setup,locate the on board graphics and make sure that it's disabled

Open case and reseat the Card in AGP slot,then proceed to install card,the card may have co0nflict that is causing it to hang make sure you have the updated software drivers

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by jburke1 In reply to

II tried that, still didnt help Plus its a PCI card.
Thanks for the input.

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by 1stladytech In reply to Problem installing new vi ...

You may try installing the card with a larger powersupply hooked up externally. Some of those machines don't have enough power supply to run the new cards. Not sure that you can change the ps to a larger one, but it may answer the question of why it isn't going in.

Good luck,

Vickie

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by jburke1 In reply to

Im checking with Compaq now and if it can even be upgraded...
Thanks for the input

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