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Problem installing Via usb 2.0 pci card

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6 replies

by paulhay1

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i have tried to install a usb 2.0 pci card so i can use my pny usb 2.0 4gb flash drive.

Windows xp goes through the find new hardware wizard until the final screen which indicates a problem.

"CANNOT INSTALL THIS HARDWARE

There is a problem installing this hardware.
Universal series bus(USB)controller.

An error occurred during the installation of the device.

The drive installation file for this device is missing a necessary entry.This may be because the INF was written for Windows 95 or later. Contact your vendor.

Can anyone help to resolve the problem or give me some information to help resolve this problem.

Thanks

6 replies

by tintoman

In most cases when you add hardware to a Windows XP environment you are required to install the drivers BEFORE you install the hardware device.
If you did not do this I would suggest you proceed as follows:
In device manager locate your PCI card if it shows up in the list, right click it and uninstall it.
Then run the setup CD again and reinstall the drivers.
Then back to device manager, select action and scan for hardware changes.
If all is ok your device will automatically install without the wizard running.
If this does not work you will have to physically remove the device and uninstall the drivers, then start over by installing the software first then refitting the device

No drama

by paulhay1

The same message comes up at the end. Did what was suggested.Still message about inf and windows 95 or later.

"CANNOT INSTALL THIS HARDWARE

There is a problem installing this hardware.
Universal series bus(USB)controller.

An error occurred during the installation of the device.

The drive installation file for this device is missing a necessary entry.This may be because the INF was written for Windows 95 or later. Contact your vendor.

Can anyone help to resolve the problem or give me some information to help resolve this problem.

I also have a problem where computer wont recognise PNY usb 2.0 flash drive 4gb
When I put the flash drive in usb port my computer running XP gives found new hardware wizard window it has recognized it as USB Disk 2.0

When i go through installation it states

Cannot install hardware
Software was not found.

i have 2 other 256mb sticks which are recognized instantly as removable drive J:

Also the 4gb was recognised on 2 other computers my sons and my works . they both run XP as well. What can the problem be?

Are the 2 problems related?

by tintoman

Perhaps then the error message you are getting is realistic for once, no I'm not being sarcastic but I guess it's possible that the driver you are loading was not written for XP, so if I were you I would download a driver from the manufacturer web site or driverguide.com or similar site and see if that will work it.

by mjd420nova

I've seen a lot of trouble with WIN95 and WIN98 and WINSE that had sever difficulty with USB 2.0 card and the hardware not being accompanied in the BIOS and availablity of interupts (IRQ's) Some units wouldn't accept the card and others might have USB available but could only run USB 1.0 speeds. If either be the case you could check around for a BIOS update or upgrade and flash the BIOS. Some cases are hopeless for older hardware and might even require an OS upgrade to acheive full function. In many older units this would also require a memory upgrade too.

by paulhay1

Hi mjd

My computer has service pack 2 for Xp and my motherboard has the most up to date bios. i have an Nvidia nforce2 chipset MSI k7n2 motherboard.

Does anyone have any other suggestions apart from buy a new upto date comp.

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