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problem on windows me

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by kliente59

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hi, name is franco i have a question
why my computer turns off while i'm in the internet it after 15 minutes. can you'll please help me with this thank you and its not auto turn off

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by thechas

Does it turn itself off at other times while you are using it?
Or only when on-line?

If it turns itself off at other times, I suspect that heat is the cause.

Start by checking both the CPU and power supply fans.
If either fan does not work properly, that can cause the CPU or power supply to overheat and shut the system down.

If it only shuts down when you are on-line, I suspect that your modem has a bad circuit on it.
I would replace the modem, and see if the problem clears up.

Chas

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