General discussion

Locked

Problem Printing Multiple Copies

By rsealey ·
Here are the particulars about the environment: TCP/IP Network, running on NT4 (service pack 5) servers, with Windows 95/98 workstations. BDC is also a print server for some printers.

Here's the problem: One client can't print multiple copies of anything from any app on her machine. I've tried Notepad, Word, Wordpad -- none will print more than 1 copy of a document at a time. I have reinstalled Office 97, deleted and reinstalled the driver for the HP Laserjet 5si. Others using similar workstations are able to print multiple copies to this printer without difficulty. I've checked port settings, etc., and can't figure this one out. Please help!

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Problem Printing Multiple Copies

by dft3 In reply to Problem Printing Multiple ...

Is her timeout variable set too low?

Also, you may want to make sure that all of the most recent patches & updates have been made on the machine that is having this problem. My guess would be that some program somewhere has overwritten a system .DLL. This is very common in the Windows environment.

Collapse -

Problem Printing Multiple Copies

by rsealey In reply to Problem Printing Multiple ...

Poster rated this answer

Collapse -

Problem Printing Multiple Copies

by PGalvin In reply to Problem Printing Multiple ...

Can you reinstall the OS over the current install. (I have a good backup of the system if possible.) This should help getting back any bad files. Reinstall the Printer drivers.

Collapse -

Problem Printing Multiple Copies

by rsealey In reply to Problem Printing Multiple ...

Poster rated this answer

Collapse -

Problem Printing Multiple Copies

by rsealey In reply to Problem Printing Multiple ...

This question was closed by the author

Back to Windows Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums