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Problem saving files in Windows2000 Pro

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6 replies

by infiri

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Ok, my cusin was trying to access an FTP folder from one of his friends. He went through the configuration but was having some problems to access the FTP folder so they started playing whith other settings until they made it work. The problem is that now, when he tries to save a graphics file it will only allow him to save them as bmp's. So he came to me to ask me for advice. I automaticaly though that they could have changed something in the file associations on his computer but he tell methat he can still open other graphic files (jpg, gif, ect) but that he cant create new ones. I am not familiar with Windows 2000, I'm still working on a 98 / NT enviroment and I'm barely starting to get familiar with XP so I was unsure of how to guide him to find what the problem is (he has 2000PRO by the way). I'll appreciate it if some one can help us with this, and I'm sure he'll appreciate it even more...

6 replies

by srespd

sounds like the program that he is using to save the file doesn't support other formats. for example paint will only save pictures in it in bmp. next, if he is downloading a file that is different. FTP is just a protocol for transferring files like HTTP. FTP and saving files into different formats are very separate things.

by infiri

Thanks for your helpl, but I realized I didn't explain what happened correctly. He was able to access the FTP folder, what he was unable to do was view an animated graphic's file his friend had and that's why they started changing settings all over the place until he was able to see it. I thought they may have changed some file associations they shoudn't have but according to him they were fine. I'm not sure what else could they have changed, if anything, other than the associations to be able to see the file...
Once again, thank you...

by technomancer

I agree with Answer #1, but thought I'd add this bit. He may also have to be logged into his Win2kPro machine as Administrator or have his username in the Admin Group for the creation of new files to work. (this only if he has multiple log on names and has set some to reduced access).

Good luck and keep us posted on what happens.

by infiri

Thanks for your helpl, but I realized I didn't explain what happened correctly. He was able to access the FTP folder, what he was unable to do was view an animated graphic's file his friend had and that's why they started changing settings all over the place until he was able to see it. I thought they may have changed some file associations they shoudn't have but according to him they were fine. I'm not sure what else could they have changed, if anything, other than the associations to be able to see the file...
Once again, thank you...

by infiri

Thanks for your answers, but I realized I didn't explain what happened correctly. He was able to access the FTP folder, what he was unable to do was view an animated graphic's file his friend had and that's why they started changing settings all over the place until he was able to see it. I thought they may have changed some file associations they shoudn't have but according to him they were fine. I'm not sure what else could they have changed, if anything, other than the associations to be able to see the file...

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